Terms & Conditions

Website Terms and Conditions – www.naillab.co.za

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the nail + body lab (“Provider”) website located at the domain name www.naillab.co.za (“the Website”). By accessing and using the Website, you agree to be bound by the Terms and Conditions set out in this legal notice. You may not access, display, use, download, and/or otherwise copy or distribute the content published on this website for marketing and other purposes without the consent of nail + body lab.


Gift vouchers (virtual and non-virtual)

    • Vouchers are valid for three years from date of purchase.
    • Vouchers may not be redeemed for cash or products.
    • Vouchers can be used at any time for treatments of the equivalent value at nail + body lab. To book your appointment please call us on +27 11 786 3222 or contact us on email on info@naillab.co.za
    • Booking in advance is recommended.
    • Right of admission is reserved.
    • A 24 hour notice period is required for cancellation and rescheduling. Should cancellation / rescheduling not be made in time the full treatment fee will apply and the voucher will be redeemed.
    • Please be sure to arrive at least 10 minutes prior to your scheduled treatment/s to ensure that you are afforded your full treatment time.
    • All prices are subject to change without prior notice. Vouchers are valid for treatments at the current price. The holder of the voucher will be liable to pay any shortfall on the new price of the treatment on the day of presentation.
    • Nail + body lab will not be held responsible for any theft, damage, loss or misfortune that may occur.

**Please ensure that you discuss all medical and pertinent health conditions with your nail technician / therapist / hairdresser before treatment/s commence.

Electronic Communications

By using this Website or communicating with nail + body lab by electronic means, you consent and acknowledge that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website www.naillab.co.za sells virtual gift vouchers online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the nail + body lab, its owners, employees, consultants and/or suppliers harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by nail + body lab and not sold or made known to third parties. Only the necessary information, that is the e-mail and contact phone number will be made known to third parties delivering the product where applicable. Credit card details are not kept by nail + body lab under any circumstances.

nail + body lab cannot be held responsible for security breaches occurring on your electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that you may have inadvertently installed on your device.

Online Payment – Virtual Card Services

All online credit card payments are processed by PayFast Online Payment Services. Card Holders may go to www.payfast.co.za to view the security policy.

Refund and Return Policy

Once a voucher has been purchased, no refund will be issued.

Updating of these Terms and Conditions

Nail + body lab reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is your obligation to periodically check these Terms and Conditions at the Website for changes or updates. Your continued use of this Website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Nail + body lab provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematography Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, you are not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither nail + body lab nor any holding company, affiliate or subsidiary of nail + body lab, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if nail + body lab is expressly advised thereof.

Privacy: casual surfing

You may visit the nail + body lab website without providing any personal information. The Website servers will in such instances collect the IP address of your computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. nail + body lab uses this information to determine use of the Website, and to improve Content thereon. Nail + body lab assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

Choice of Law

This Website is controlled, operated and administered by nail + body lab from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. You may not use this Website in violation of South African export laws and regulations. If you access this Website from locations outside of South Africa, you are responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between you and nail + body lab with regard to the use of the Content and this Website.